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Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A pop-up menu will open. It comprises comprehensive info about all the operations that you can perform on that particular page. Each context menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge assortment of how-to video clips explaining how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you are looking for, take a look at our extensive Frequently Asked Questions section, which includes questions asked by actual people and provides real solutions. We frequently update our Frequently Asked Questions database with new articles in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24-7 and eager to help you with any query. Each support ticket you open will be replied to in less than 1 hour (the average trouble ticket response time being just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278915

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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