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Context Help

If you feel lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will appear. It includes elaborate info about all the actions that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of how-to video clips describing how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, explore our comprehensive FAQ section, which includes questions asked by real users and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles so as to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, we have a fantastic team of customer support engineers available 24/7/365 and eager to assist you with any question. Each support ticket you submit will be replied to within one hour (the average trouble ticket response time being only twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278915

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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